TERMS OF SERVICE

Executive Auto Reserve

Effective Date: October 31, 2026

Welcome to Executive Auto Reserve. By accessing our website, requesting a quote, scheduling an appointment, purchasing products, or utilizing our services, you agree to the following Terms of Service.

Please read these terms carefully before scheduling or purchasing any services.

1. General Information

Executive Auto Reserve provides automotive detailing, paint correction, ceramic coatings, window tinting, paint protection, vinyl wrapping, automotive accessories, and related services.

We reserve the right to update, modify, or change these Terms of Service at any time. Updated terms will be published on our website and will become effective upon publication.

2. Appointments and Scheduling

Appointments may be scheduled through our website, by telephone, or through other approved booking methods.

Appointment dates and times are subject to availability.
Customers are responsible for providing accurate vehicle information and contact details.
Estimated completion times are not guaranteed and may change depending on vehicle condition, service requirements, parts availability, or unforeseen circumstances.
Executive Auto Reserve reserves the right to refuse or reschedule services when necessary.

3. Cancellations and Missed Appointments

We understand that schedules can change. Customers are encouraged to provide advance notice when canceling or rescheduling an appointment.

Executive Auto Reserve reserves the right to implement cancellation fees, retain applicable deposits, or require a deposit for future appointments in cases of repeated cancellations or missed appointments.

Any cancellation fees or deposit requirements will be communicated to the customer before they apply.

4. Payments and Pricing

All service prices are estimates unless otherwise specified in writing.

Final pricing may vary depending on:

Vehicle size, condition, and configuration.
Excessive dirt, staining, pet hair, or contamination.
Additional labor or services requested.
Additional materials, parts, or products required.

Payment is due upon completion of services unless other arrangements have been approved in advance.

We accept payment methods communicated at the time of booking or purchase.

Executive Auto Reserve reserves the right to withhold vehicle release until payment has been received in full.

5. Vehicle Condition and Pre-Existing Damage

Customers are responsible for disclosing any known pre-existing damage, mechanical issues, aftermarket modifications, paint defects, interior damage, or other conditions that may affect the services being performed.

Executive Auto Reserve is not responsible for:

Pre-existing scratches, dents, paint defects, or damaged components.
Existing mechanical or electrical issues.
Previously repaired or improperly refinished paint.
Deteriorating trim, plastics, leather, upholstery, or other materials.
Damage resulting from defective aftermarket equipment or previous repairs.

We reserve the right to document vehicle condition before beginning work.

6. Detailing, Paint Correction, and Ceramic Coatings

Automotive detailing and paint correction involve working with existing vehicle surfaces and materials.

Customers acknowledge that:

Results vary depending on the age, condition, and history of the vehicle.
Paint correction cannot guarantee the removal of every scratch, defect, swirl mark, or imperfection.
Certain defects may be too deep or unsafe to remove without compromising the vehicle's clear coat or paint.
Interior stains, odors, and contaminants may not be completely removable.
Older or damaged materials may react differently to cleaning products and processes.

Ceramic coating performance and longevity depend on proper installation, vehicle usage, environmental exposure, and ongoing maintenance.

Any advertised coating warranty is subject to the manufacturer's specific terms, conditions, registration requirements, and maintenance guidelines. Executive Auto Reserve does not independently extend or modify manufacturer warranties.

7. Window Tint, Paint Protection, and Vinyl Wraps

Window tinting, paint protection film, and vinyl wrapping are specialized services that require proper preparation and installation.

Customers acknowledge that:

Minor imperfections, installation marks, or variations may occur.
Existing paint damage, previous repairs, and surface imperfections may affect installation and final appearance.
Film and vinyl longevity depend on environmental conditions, maintenance, and usage.
Certain films, wraps, or protective products may have manufacturer-specific warranties.

Customers are responsible for ensuring that requested window tint specifications comply with applicable Pennsylvania laws and regulations.

8. Automotive Accessories and Special Orders

Executive Auto Reserve offers automotive accessories and products from various manufacturers and suppliers.

Product availability and pricing are subject to change.
Special-order items may require a deposit or full payment before ordering.
Estimated delivery dates are not guaranteed.
Manufacturer warranties are subject to the manufacturer's policies.
Installed products may have additional labor charges if removal, modification, or additional installation work is required.

Returns, exchanges, and refunds for accessories are subject to the applicable manufacturer and supplier policies and any return conditions communicated at the time of purchase.

Custom-ordered, installed, or specially manufactured products may be subject to additional restrictions.

9. Customer Property and Personal Belongings

Customers are encouraged to remove valuables, personal belongings, electronics, money, firearms, and other sensitive items from their vehicles before dropping them off.

Executive Auto Reserve is not responsible for personal belongings left inside vehicles.

Customers should disclose any special handling instructions or concerns before service begins.

10. Vehicle Pickup and Storage

Customers are responsible for arranging vehicle pickup once services have been completed.

Vehicles should be picked up within the timeframe communicated by Executive Auto Reserve.

Additional storage fees may apply when vehicles are left beyond the agreed pickup period, provided those fees have been communicated to the customer.

11. Limitation of Liability

Executive Auto Reserve will exercise reasonable care when performing services and handling customer vehicles.

To the extent permitted by applicable law, Executive Auto Reserve shall not be responsible for indirect, incidental, or consequential damages arising from the use of our services.

Nothing in these terms is intended to exclude liability that cannot legally be excluded under Pennsylvania or applicable federal law.

12. Website Information and Accuracy

We make reasonable efforts to ensure that information, service descriptions, product details, promotional offers, and pricing displayed on our website are accurate.

However, errors, omissions, outdated information, and pricing changes may occasionally occur.

Executive Auto Reserve reserves the right to correct errors and update website content without prior notice.

13. Promotions and Special Offers

Promotional offers, discounts, and special pricing are subject to their individual terms and conditions.

Unless otherwise stated:

Promotions cannot be combined with other discounts.
Offers may have expiration dates.
Certain vehicles, products, or services may be excluded.
Promotions cannot be applied retroactively to previously completed purchases.

14. Customer Communications and Photography

Executive Auto Reserve may photograph or record vehicles during service for documentation, quality control, and business marketing purposes.

Customer names, personal information, license plates, and other identifying information will not intentionally be publicly disclosed without appropriate permission.

Customers who do not wish to have their vehicle photographed or featured in marketing materials should notify us before service begins.

15. Privacy

Information submitted through our website, booking system, telephone, or other communication channels may be used to:

Schedule and manage appointments.
Provide estimates and service information.
Process purchases and payments.
Communicate appointment updates.
Provide customer support.
Send promotional communications where permitted.

We do not intentionally sell customers' personal information.

Additional information regarding the collection and use of personal information should be outlined in our separate Privacy Policy.

16. Third-Party Products and Services

Executive Auto Reserve may utilize products, materials, software, booking platforms, and services provided by third parties.

We are not responsible for independent third-party websites, services, or policies. Manufacturer warranties and third-party product guarantees remain subject to their respective providers.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

Any legal disputes shall be handled in a court of competent jurisdiction as permitted by applicable law.

18. Contact Information

For questions regarding these Terms of Service, appointments, products, or services, please contact us: